Security and Payments
Payment Security
Payment security is a top priority for us. To ensure the security of transactions, we have partnered with reputable companies such as "Eu Pago" and PayPal. All transactions will be processed using secure encryption methods and in compliance with the latest security standards.
Accepted Payment Methods
We offer a variety of payment methods to meet the needs and preferences of our customers. The following payment methods are accepted on our website:
a) Multibanco: Customers can make payments using the Multibanco system, a secure and widely used method in Portugal. When selecting this option, customers will receive a reference number to make the payment at a Multibanco ATM or through online banking services.
b) MB WAY: We also accept payments via MB WAY, a mobile payment service that allows customers to make transactions using their smartphones. Customers can use the MB WAY app to make quick and convenient payments.
c) PayPal: Through our partnership with PayPal, we offer customers the option to pay using their PayPal accounts. PayPal is recognized for its security and ease of use, allowing customers to make payments quickly and securely.
d) Visa and Mastercard: We accept payments with Visa and Mastercard cards. Customers can enter their credit or debit card details during the payment process to complete the transaction.
Privacy Policy
We respect the privacy of our customers and ensure that the personal information provided during the payment process will be treated confidentially. All transactions will be processed in accordance with applicable data protection laws, and payment card information will not be stored in our systems after the transaction is completed.
Payment Processing
Payment processing will be carried out efficiently and promptly. Once the payment is confirmed, we will initiate order processing and send a confirmation email to the customer, containing the transaction details.
Refunds and Cancellations
If a refund or cancellation is necessary, we will make every effort to accommodate our customers' requests. Refund and cancellation policies will be established in accordance with the company's terms and conditions.
Customer Support
Our customer support team is available to assist with any questions or issues related to payments. Customers can contact us through the support channels available on the website. This payment policy aims to provide a secure and convenient environment for our customers to make their purchases.
We reserve the right to update or modify this payment policy as needed, always ensuring compliance with best practices and security standards.